Communication is a vital part of any EMS Medical Direction System. Knowing whom to contact when you need medical direction/issues is vitally important and can be aggravating at times. Listed below are the various Medical Direction facilities as well as the Medical Directors and EMS Coordinators responsible for medical direction.

Please feel free to contact the appropriate EMS Coordinators if you have questions related to your scope or practice, protocols or any other operational issues.

EMS Continuing Education classes are scheduled and conducted at the respective Fire Departments listed under our Medical Direction as well as at Lutheran Hospital.

All Pre-hospital personnel within this medical direction are welcome, please call the respective department prior to coming, to make sure the class has not been changed. Any other questions can be directed to Bill Sillasen, RN, EMT-P, EMSI - Regional EMS Coordinator Administration/Educator, at 216.476.4313


coned4Medical Direction Departments: 


caduceusMain Campus Medical Direction Staff


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Medical Direction

Emergency Dept. Director



Bill Sillasen, RN, BSN, NREMT-P, EMS-I

Regional EMS Administration
Emergency Services Intitute

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Bill Sillasen serves as the Cleveland Clinic’s EMS Director, a position he has held since 2003. Prior to the Cleveland Clinic, he was the Director of EMS and Safety for 13 years at St. John’s Medical Center in Westlake. Bill retired from the Bay Village Fire Department in 2005 after 26 years of service where he held the rank of Lieutenant and was the department’s EMS Coordinator. Bill has been a certified EMS Instructor since 1995 and a registered nurse since 1984 and holds a bachelor’s degree in nursing. Prior to moving into EMS management, he worked as a part-time nurse in several emergency rooms on the Westside. 

Classroom Location:

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